A voice agent on the phone and the website, an AI agent on the inbox and the messaging channels — all answering from one knowledge base, all handing over to a human when they should.
Voice, messaging, and email agents all answer from the same reviewed documents, so the answers agree.
Allowed topics, required disclosures, and an explicit escalation tool with server-decided hand-over wording.
The voice agent picks up at 2am at conversational latency, and books a human callback when it isn't the right one to answer.
Unanswered questions are collected across calls, so one knowledge-base edit fixes a recurring miss.
Four parts of the product, in the order you'd meet them.
Real-time speech-to-speech that answers, qualifies, and books.
Documents and crawled site pages, grounding every AI answer you ship.
WhatsApp, Messenger, Instagram, Telegram, SMS, and Lark in one place.
Transcripts, CSAT, containment, and an Improve tab that says what to fix.
Everything above runs in one product, on one plan, from one dashboard.
7-day Pro trial, no card required. Set up in under three minutes.